Benefits paperwork overloading claimants

Benefit Tales /   June 29, 2015 at 8:35 PM 2,225 views

The paperwork for benefits claims is overloading claimants who have to prove they have limited capabilities for work and work related activity yet, are expected to manage a huge amount of paperwork. The picture above is the file containing paperwork for one Employment & Support Allowance claimant, next to it is a standard pack of 500 sheets of A4 paper for a direct comparison. Her claim started in July 2010 but this claimant feels she has yet to be placed in the correct category for ESA. She has not received any benefit for a year because of the 365 day rule for Contributory Based ESA, as she was placed in the Work Related Activity Group. By 365 days a claim should be resolved but instead it has taken nearly 3 years so far. Despite her not being paid any benefit for a year, the responsibility to prove she isn’t capable to work is on her, despite her condition. This puts her in a real catch 22 situation as she is not capable to manage her case, but she has to do her case to prove she is incapable. When it comes to tribunals claimants are not automatically entitled to help and many have to rely on charities and organisations like the Citizens Advice Bureaux who are being swamped by the volume of people needing their help. This has led to them joining other charities and publishing a report entitled simply “Not Working” about how the benefit simply does not work and overloads anyone going through it. It all rests on the claimants responsibility to collect their own evidence, but if they are too unwell to do this and too unwell to approach these charities they often find themselves not being able to cope with the demands the state places on them. ATOS Healthcare are notorious in the British press and they hold the contract to conduct the Work Capability Assessment on claimants. However their notoriety comes from a high volume of clients appealing their assessments as ATOS has found they do not have limited capabilities. Often this decision is then overruled at appeal or tribunal if the claimant (who is incapable of work) puts a strong enough case together. – See more at: http://www.myfibromyalgia.co.uk/2013/benefits-paperwork-overloading-claimants/#sthash.JrEI6UaM.dpuf Courtesy of Benefit Tales

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